TERMS OF SERVICE

Effective Date: March 6, 2026
Last Updated: March 6, 2026

These Terms of Service (“Terms”) govern your access to and use of the website https://www.shiningcrewusa.com and services provided by Shining Crew LLC, a Florida limited liability company operating under the trade name “Shining Crew USA” (“Company,” “we,” “us,” or “our”).

These Terms apply only to users located in the United States.

By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not use our Website or services.

1. ACCEPTANCE OF TERMS

By using the Website or services, you accept and agree to be bound by these Terms and all applicable policies referenced herein, including our Privacy Policy.

2. USER ELIGIBILITY

To use the Website or services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. If you are under 18, parental or guardian consent is required.

3. SERVICES PROVIDED

Shining Crew LLC provides residential and commercial cleaning services and related coordination solutions.

You agree to use the Website and services only for lawful purposes and in compliance with these Terms and applicable laws.

4. ACCOUNT REGISTRATION

Certain features may require account registration. You agree to:

Provide accurate and complete information

Maintain the confidentiality of your account credentials

Be responsible for all activity under your account

5. USER OBLIGATIONS AND RESTRICTIONS

You agree not to:

Use the Website for unlawful purposes

Harm, disrupt, or interfere with the Website or services

Violate applicable laws or third-party rights

Use automated systems without prior written permission

Attempt unauthorized access to systems or data

6. PAYMENT AND BILLING

If you purchase paid services, you agree to provide accurate billing information.

Payments will be processed according to pricing and terms presented at the time of booking or checkout.

You authorize Shining Crew LLC and its payment processors to charge your selected payment method.

7. APPOINTMENTS, CANCELLATIONS, AND RESCHEDULING

When scheduling services:

You agree to provide accurate appointment details

Appointments are subject to confirmation

We reserve the right to reschedule or cancel when necessary

You may request cancellations or rescheduling by contacting us in advance.

8. COMMUNICATIONS CONSENT

By submitting your contact information through our Website, you agree that Shining Crew LLC may contact you via:

Phone calls

SMS / text messages

for service-related and marketing purposes, in compliance with applicable laws.

9. SMS / TEXT MESSAGING TERMS (A2P / TCPA / CTIA)

9.1 Consent

By providing your mobile phone number and checking a clearly labeled, optional checkbox on our website forms, you provide prior express written consent to receive SMS messages from Shining Crew LLC.

Consent is not a condition of purchase

The checkbox is not pre-selected

Consent is collected separately from other terms
Message and data rates may apply depending on your mobile carrier plan.

You may opt out at any time by replying STOP. You may receive a confirmation message after opting out.

Reply HELP or contact us at:

Email: [email protected]

Phone: +1 754-551-8288

Carriers are not liable for delayed or undelivered messages.

9.2 Message Types

You may receive:

Transactional messages (appointment confirmations, reminders, service updates)

Promotional messages (special offers, discounts, and marketing communications)

9.3 Message Frequency

Message frequency varies.

9.4 Fees

Message and data rates may apply depending on your mobile carrier plan.

9.5 Opt-Out

You may opt out at any time by replying STOP. You may receive a confirmation message after opting out.

9.6 Help

Reply HELP or contact us:

Email: [email protected]
Phone: +1 754-551-8288

10. CONTENT OWNERSHIP

All Website content is owned by Shining Crew LLC or its licensors and is protected by U.S. intellectual property laws.

Unauthorized copying, modification, or distribution is prohibited.

11. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or activities.

12. PRIVACY POLICY

Your use of the Website and services is also governed by our Privacy Policy.

13. TERMINATION

We may suspend or terminate your access to the Website or services at any time if we believe you violated these Terms or engaged in unlawful or harmful conduct.

Upon termination, you must stop using the Website and services.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Shining Crew LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or services.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Shining Crew LLC, its employees, affiliates, and partners from any claims, damages, liabilities, and expenses arising from:

Your use of the Website

Your violation of these Terms

Your violation of applicable laws

16. GOVERNING LAW

These Terms are governed by the laws of the State of Florida, United States.

Any legal action shall be brought exclusively in the courts located in Florida, United States.

17. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted with an updated Effective Date.

Continued use of the Website or services constitutes acceptance of the updated Terms.

18. CONTACT INFORMATION

Shining Crew LLC (operating as Shining Crew USA)

Email: [email protected]
Phone: +1 754-551-8288

Address:
5811 Toscana Dr Apt 1536
Davie, FL 33314
United States

Business Hours:
Sunday to Monday | 9:00 AM – 7:00 PM